TEL Project Improves Training

Several classroom-style moodle training workshops were held the weeks before classes began. The "Basics" workshop was intended to help participants get a Moodle (or ecow2, as it is referred to in Engineering). The "Advanced" workshop was intended to foster better understanding of the features in Moodle. 

Led by Paul Oliphant, lead developer in CAE, the workshops were well attended. While there was never enough time in a session to answer every question, there are still several ways to get help from the TEL team. The team is available by phone, by email, and by submitting a troubleshoot ticket to the Help Desk. To submit a help ticket, email: ecow2@engr.wisc.edu. 

The new online support system is also intended to allow instructors and students to learn and troubleshoot independently. The Moodle Manual is a collection of online instructions, screencasts, printable guides, online templates and links that are thorough and well-organized. Many of the topics are specific to the instances of Moodle used at UW-Madison.